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Home > Privacy PolicyPrivacy Policy

Bnsgoldbuy respects your   privacy and works hard to safeguard the privacy of your personal data.   We realize that the exciting growth of the Internet and online services   raise questions concerning the nature, use and confidentiality of   information collected about consumers. We want you to know that we apply   our long-standing commitment of safeguarding privacy to our online and   Internet activities.

In addition to this general online privacy policy, you may receive   notice of other terms that apply to particular promotions or services.


Personally Identifiable Information

We collect Personal Information when you contact us, when you register   with us, when you use our products and services, when you submit an   order with us, when you visit our web sites or the web sites of certain   of the Company's partners, and when you enter promotions and   sweepstakes. Because this information is a critical part of our   business, it would be treated like our other assets in the context of a   merger, sale or other corporate reorganization or legal proceeding.   Bnsgoldbuy also does not market to, or knowingly collect personal information   from, children under he age of 13 on Company sites.


Security

We use encryption, firewalls and other technology and security   procedures to help protect the accuracy and security of your personal   information and prevent unauthorized access or improper use. For   example, you will note that while using some features of the Bnsgoldbuy's web   site you will need to submit a password or some other type of   authenticating information.


Verification, Billing, and Order Status

We collect Personal Information to verify the accuracy of your name,   billing address, shipping address, credit card number, and credit card   expiration date provided, to screen for fraud, to bill you for products   and services purchased and to pay you for products and services sold. We   use your e-mail address (es) to contact you regarding the status of   your order when necessary and to send you a Receipt Purchase/Sale   Confirmation and Order Shipping Notification.


Customer Service

We will communicate with you in response to your inquiries, to provide   the products and services you request, and to manage your account. We   will communicate with you by e-mail, live chat or telephone, in   accordance with your wishes.


Compliance with Legal Authorities

As required by law, and to enforce customers' or our legal rights, and   to comply with local, state, federal and international law, we may   disclose information to law enforcement agencies.

We work with local, national, and international fraud investigation   agencies and employs a variety of electronic and other means to   discourage, detect, and intercept fraudulent activities. We aggressively   prosecute, to the fullest extent of the law, those perpetrators   apprehended conducting fraudulent activities on its web site. Agencies   with which we cooperate are: state and local police authorities, the   United States Federal Bureau of Investigation, US and International   Customs Agencies, and Interpol.


Children

Our sites are not intended for or directed to persons under the age of   13. We do not buy or sell products or services from or to children. Any   person who provides their information to us through our web sites   represents to the Company that they are 13 years of age or older. If you   are under 13, you may use Bnsgoldbuy.com only with the involvement of a parent or guardian.


Return Policy

How do I get a return?

We handle all refund requests through our Live Help. We do not accept   refund requests via e-mail for security reasons. If you would like to   request a refund, please contact our Live Help.

I have not received my order. What is happening?

In the vast majority of cases, we are able to fulfill orders within the   timeframe given. However, sometimes we may be unable to fulfill your   order right away. If this is the case, we shall contact you to inform   you. You will be given the option to cancel your order and get a refund,   or wait for us to have stock again. Please note that, we could only   make partial refund if you have received part of good as ordered.

How are refunds issued?

If your request for a refund is granted, we shall make a payment to your PayPal account within 12 hours.